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Privacy Policy

Preamble

Leitão & Irmão asks you to read the Privacy Policy carefully, in order to inform and warn the Customer of the processing of their personal data, as well as the modifications resulting from legislative changes.

In this sense, we publicise the current reality of the information and data provided, in compliance with the duties of the new General Data Protection Regulation.

If you have any questions about this Policy, please contact us at the following email address: privacidade@leitao-irmao.com.

1. Scope of our Privacy Policy

The Privacy Policy drawn up and communicated herein covers the request for personal data for registration and, consequently, the processing thereof within the scope of the provision of services by Leitão & Irmão, covering our website. Leitão & Irmão undertakes to respect the privacy of its Customers, to comply with the Privacy Policy, as well as its principles, confidentiality and data security.

The Customer provides the information and data requested in accordance with the national or European legislation in force and is freely and clearly authorising their processing.

We would also like to inform you that you can exercise your rights of access, rectification, forgetfulness, limitation, portability and opposition to the processing of personal data. To exercise your rights you must do so in writing, by registered letter sent to the head office of Leitão & Irmão, located at Travessa da Espera, n.ºs 8 to 14, 1200-176, Lisbon, or to the following e-mail address privacidade@leitao-irmao.com.

In accordance with the legal provisions, Leitão & Irmão may provide all information and personal data when requested by the competent authorities, under the terms of the applicable legislation, as well as when a public interest purpose is involved.

2. Purpose of the data

The personal data collected from the Customer, if he/she specifically and expressly consents, may be processed for any or all of the following purposes:

  • Registration of the Client's file, within the scope of the services provided by Leitão & Irmão and the interests of the Client;
  • To allow Leitão & Irmão to contact the Client, if strictly necessary for the exercise of the activity and the services provided, as well as to ensure the interests of the Client;
  • Sending informative communications about services and marketing related to the activity of Leitão & Irmão and personalised according to the Customer's profile, taking into account age, gender, area of residence, personal preferences indicated;
  • Sending quality and satisfaction surveys of the services provided.

Leitão & Irmão will not use your personal data for other purposes, the content of whose collection has not been consented.

Consent may be withdrawn by the Customer at any time without jeopardising the lawfulness of the processing carried out on the basis of the consent previously given.

3. Processing of personal data and controllers

Leitão & Irmão, which is responsible for data processing, has appointed the IT Department as its representative for the processing of personal data.

The registration of personal data of Customers is kept in the internal database, to which only its employees have access, and they are bound by the rules of secrecy and confidentiality. This record is relevant for the processing of personal data, taking into account the purposes set out above, ensuring privacy in the processing and treatment of your personal data.

Within the scope of its activity, Leitão & Irmão may process your personal data jointly with other entities, including subcontractors, who will be jointly responsible for the respective treatment, guaranteeing their privacy and protection.

These entities process personal information to the strict extent necessary to provide services on behalf of Leitão & Irmão.

The Customer's personal data collected in the exercise of its activity will be processed by Leitão & Irmão to carry out the agreed provision of services, including carrying out quality audits and improving the service provided.

4. Maintenance of personal data and security

Leitão & Irmão will keep and process your personal data in order to attend to and ensure the full execution of the tasks assigned to it within the scope of the service provided, as a contribution to improving the way in which it provides its services and its pieces and the activity as jewellers.

Leitão & Irmão takes appropriate measures to maintain confidentiality, prevent the loss or destruction of personal data, misuse and access without proper authorisation, and has put in place the necessary control and monitoring measures to this end.

The Customer's personal data will be kept for the duration of the contract, plus the limitation and expiry periods of the associated rights, without prejudice to being able to keep them beyond that period to fulfil legal obligations.

The Customer may request, at any time, access to his personal data, its rectification or deletion, as well as any clarification related to the processing of his personal data, by means of a written request sent to the e-mail address duly identified in Point 1 - Scope of our Privacy Policy, of this Policy.

If the Customer believes that Leitão & Irmão has violated his rights under the personal data protection legislation, he may file a complaint with the National Data Protection Commission.

The Customer will be responsible for updating their personal data and requesting their rectification from Leitão & Irmão.

5. Minors

In cases where the Customer is under 16 years of age or incapacitated, it will be up to the holder of parental responsibility or guardianship to provide consent for the processing of the data, attaching proof of their legitimacy for this purpose.

6. Cookies on the website

Leitão & Irmão has at your disposal a website, which you can consult through the following link https://www.leitao-irmao.com. However, Leitão & Irmão shall not be held liable, for any reason not attributable to it, in the event that a visit to the said site results in any damage, namely due to a reference to other links or web pages that have not been programmed by Leitão & Irmão.

The above-mentioned website uses cookies, through which it is possible to monitor visits to the website and improve its use, allowing, for example, the adaptation of advertisements to the preferences of the Customer. However, there is the possibility to block cookies.

7. Changes to this Privacy Policy

Leitão & Irmão reserves the right to update this privacy policy from time to time, so we recommend that you review it regularly.

Any changes to this privacy policy will be effective immediately upon posting on our website.

Our partnerships

Leitão & Irmão has established renowned partnerships, combining jewellery tradition with a contemporary vision.

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Our team is always available to help you find the perfect jewellery for any moment.

E.  onlineshop@leitao-irmao.com

T. +351 211 994 104
(call to the Portuguese landline network)

W. +351 916 547 306
(call to the Portuguese mobile network)

H. Monday to Friday | 9h00-18h00

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