{"id":34604,"date":"2025-10-30T17:55:39","date_gmt":"2025-10-30T17:55:39","guid":{"rendered":"https:\/\/www.leitao-irmao.com\/?page_id=34604"},"modified":"2025-11-03T17:15:26","modified_gmt":"2025-11-03T17:15:26","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.leitao-irmao.com\/en\/perguntas-frequentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"34604\" class=\"elementor elementor-34604\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c53c62d e-flex e-con-boxed e-con e-parent\" data-id=\"6c53c62d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1706546d e-con-full e-flex e-con e-child\" data-id=\"1706546d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57fe610a elementor-widget elementor-widget-heading\" data-id=\"57fe610a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af828f7 elementor-widget elementor-widget-text-editor\" data-id=\"5af828f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Leit\u00e3o &amp; Irm\u00e3o, we value clarity in every detail.<\/p><p>Here you will find answers to the most frequently asked questions about orders, lead times, customisation, adjustments, exchanges, and how to care for your pieces. If you cannot find the information you are looking for, our team will be delighted to assist you \u2014 please get in touch with us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b3a66d elementor-widget elementor-widget-n-accordion\" data-id=\"20b3a66d\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5480\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5480\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where are Leit\u00e3o &amp; Irm\u00e3o pieces made? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5480\" class=\"elementor-element elementor-element-48c3586a e-con-full e-flex e-con e-child\" data-id=\"48c3586a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72647cf elementor-widget elementor-widget-text-editor\" data-id=\"72647cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Leit\u00e3o &amp; Irm\u00e3o comercializa dois tipos de pe\u00e7as, maioritariamente as pe\u00e7as s\u00e3o origin\u00e1rias Leit\u00e3o &amp; Irm\u00e3o, desde a criatividade, conceito e produ\u00e7\u00e3o. Existe tamb\u00e9m dispon\u00edvel nas lojas Leit\u00e3o &amp; Irm\u00e3o uma sele\u00e7\u00e3o de pe\u00e7as provenientes de fornecedores selecionados pelas nossas equipas, cuja produ\u00e7\u00e3o \u00e9 externa \u00e0s nossas oficinas pr\u00f3prias. Em qualquer loja esta informa\u00e7\u00e3o \u00e9 transmitida e no site estas pe\u00e7as s\u00e3o apresentadas com a informa\u00e7\u00e3o \u201c<em>This product belongs to a selection of pieces developed by chosen suppliers, produced externally to the Leit\u00e3o &amp; Irm\u00e3o workshops, and without the Leit\u00e3o &amp; Irm\u00e3o maker's mark and signature.<\/em>\u201d<\/p><p>Whenever possible, we prioritise partnerships with national producers, both for the creation of our own pieces and for finished items offered for sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5481\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5481\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What materials are used in Leit\u00e3o &amp; Irm\u00e3o jewellery? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5481\" class=\"elementor-element elementor-element-d335b86 e-con-full e-flex e-con e-child\" data-id=\"d335b86\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b84a69a elementor-widget elementor-widget-text-editor\" data-id=\"3b84a69a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">The precious metals used in Leit\u00e3o &amp; Irm\u00e3o pieces come from suppliers accredited by the RJC (Responsible Jewellery Council) or certified with the CoC (Chain of Custody) standard, ensuring full traceability from mine extraction to their use as raw material. They may also come from the recycling of existing pieces.<\/p><p class=\"translation-block\">All gemstones used in Leit\u00e3o &amp; Irm\u00e3o jewellery are \"Conflict Free\", meaning they originate from conflict-free zones and are sourced through fair trade practices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5482\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5482\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it possible to personalise a piece of jewellery? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5482\" class=\"elementor-element elementor-element-3df52881 e-con-full e-flex e-con e-child\" data-id=\"3df52881\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1404c7df elementor-widget elementor-widget-text-editor\" data-id=\"1404c7df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We offer an exclusive bespoke jewellery service, allowing clients to personalise design, materials, and engravings. Our team of assistants, designers, and master goldsmiths accompanies the entire process to create a truly unique piece, tailored to each client.<\/p><p class=\"translation-block\">Make your appointment by <strong><a href=\"tel:00351211994104\" target=\"_self\">phone<\/a><\/strong>, <strong><a href=\"mailto:onlineshop@leitao-irmao.com\" target=\"_self\">email<\/a><\/strong>, or directly at any of our stores. You can find our contact details <strong><a href=\"https:\/\/staging.leitao-irmao.com\/contacte-nos\/\" target=\"_self\">here.<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5483\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5483\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long does it take to produce a bespoke piece? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5483\" class=\"elementor-element elementor-element-3650fb7e e-con-full e-flex e-con e-child\" data-id=\"3650fb7e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-388a9f1d elementor-widget elementor-widget-text-editor\" data-id=\"388a9f1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Production time varies depending on the complexity of the piece. On average, a bespoke order takes <strong>between 4 to 6 weeks<\/strong> to complete. More intricate pieces may require additional time.<\/p><p>The design and quotation process will also vary according to the nature of the piece. We dedicate all the time necessary until the final design is exactly as you envision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5484\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5484\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I order pieces online? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5484\" class=\"elementor-element elementor-element-54a6998c e-con-full e-flex e-con e-child\" data-id=\"54a6998c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1384d0ce elementor-widget elementor-widget-text-editor\" data-id=\"1384d0ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Leit\u00e3o &amp; Irm\u00e3o provides a secure online shop, offering delivery both within Portugal and internationally. All transactions are protected, and each order is carefully packaged to ensure your jewellery arrives in perfect condition.<\/p><p>If you need assistance or further information, our team is available to help you via phone, email, or WhatsApp.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5485\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5485\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I find the correct ring size? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5485\" class=\"elementor-element elementor-element-38593a79 e-con-full e-flex e-con e-child\" data-id=\"38593a79\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52b1fa59 elementor-widget elementor-widget-text-editor\" data-id=\"52b1fa59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each ring\u2019s page includes a detailed size guide to help you choose the ideal fit.<\/p><p>If in doubt, you can visit one of our stores or contact the online shop team for personalised assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b340c4b elementor-widget elementor-widget-text-editor\" data-id=\"3b340c4b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>To find your ring size using your finger:<\/strong><\/p><ul><li>Use a soft measuring tape.<\/li><li>Wrap it around the finger where the ring will be worn and note where it meets. Ensure you are measuring in centimetres (not inches).<\/li><li>Refer to the size chart on the ring\u2019s product page to find the corresponding Leit\u00e3o &amp; Irm\u00e3o size.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59637fa4 elementor-widget elementor-widget-text-editor\" data-id=\"59637fa4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>To find your size using an existing ring:<\/strong><\/p><ul><li>Choose a ring which fits comfortably on the desired finger.<\/li><li>Measure the inner diameter of the ring in millimetres (mm) using a ruler.<\/li><li>Refer to the size chart on the ring\u2019s product page to find the corresponding Leit\u00e3o &amp; Irm\u00e3o size.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5486\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5486\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can an old Leit\u00e3o &amp; Irm\u00e3o piece be repaired or restored? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5486\" class=\"elementor-element elementor-element-7e7d197a e-con-full e-flex e-con e-child\" data-id=\"7e7d197a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85b1b5e elementor-widget elementor-widget-text-editor\" data-id=\"85b1b5e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We provide restoration, maintenance, and cleaning services for antique pieces, preserving their historical and sentimental value. All interventions are carried out by our master goldsmiths.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5487\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5487\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do the pieces come with a certificate of authenticity? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5487\" class=\"elementor-element elementor-element-624b38cb e-con-full e-flex e-con e-child\" data-id=\"624b38cb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-385f27fa elementor-widget elementor-widget-text-editor\" data-id=\"385f27fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. All our pieces are accompanied by a certificate of authenticity, which includes information about the metal, gemstones, and serial number, ensuring both originality and traceability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5488\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5488\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What payment methods are available? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5488\" class=\"elementor-element elementor-element-46a2471c e-con-full e-flex e-con e-child\" data-id=\"46a2471c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46322171 elementor-widget elementor-widget-text-editor\" data-id=\"46322171\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We accept credit and debit cards, bank transfer, PayPal, Payshop, Apple Pay, Google Pay, and Cofidis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5489\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5489\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How are orders shipped and delivered? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5489\" class=\"elementor-element elementor-element-5a4062e8 e-con-full e-flex e-con e-child\" data-id=\"5a4062e8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dfb287 elementor-widget elementor-widget-text-editor\" data-id=\"7dfb287\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Orders are shipped via specialised carriers \u2014 DPD and FedEx \u2014 with tracking and insurance included. Delivery times depend on the client\u2019s location and range <strong>from 3 to 10 working days <\/strong>after the piece\u2019s completion.<\/p><p>Deliveries within the Lisbon area may be made in person through our dedicated delivery service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-54810\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-54810\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I return or exchange a piece? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-54810\" class=\"elementor-element elementor-element-2443669b e-con-full e-flex e-con e-child\" data-id=\"2443669b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79ee5479 elementor-widget elementor-widget-text-editor\" data-id=\"79ee5479\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Due to the nature of our products, Leit\u00e3o &amp; Irm\u00e3o does not accept returns. However, we do allow exchanges for pieces of equal or greater value.<\/p><p>To request an exchange, you must present the invoice or gift receipt, ensure the item is in its original box, and that it shows no signs of wear.<\/p><p class=\"translation-block\">You have 30 days to make an exchange at any of our physical stores or online. To make a remote exchange, please contact our online shop team or send an email to <strong><a href=\"mailto:onlineshop@leitao-irmao.com\" target=\"_self\">onlineshop@leitao-irmao.com\n<\/a><\/strong>. In the email, please include the subject \u201c<em>Exchange<\/em>\u201d and mention your order and invoice number.<\/p><p class=\"translation-block\">Return shipping costs for exchanges are the responsibility of the client.<\/p><p>When returning the piece, please ensure proof of shipment and delivery, as Leit\u00e3o &amp; Irm\u00e3o cannot be held responsible in the event of loss.<\/p><p>Personalised pieces are not eligible for exchange.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-54811\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-54811\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are Leit\u00e3o &amp; Irm\u00e3o pieces sustainable? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11.809\" height=\"11.809\" viewbox=\"0 0 11.809 11.809\"><g id=\"Grupo_66\" data-name=\"Grupo 66\" transform=\"translate(-351.252 -27.253)\"><line id=\"Linha_4\" data-name=\"Linha 4\" x2=\"16\" transform=\"translate(362.814 27.5) rotate(135)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><line id=\"Linha_6\" data-name=\"Linha 6\" x2=\"16\" transform=\"translate(351.5 27.5) rotate(45)\" fill=\"none\" stroke=\"#fecc0d\" stroke-width=\"0.7\"><\/line><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"b385ca18-4b85-46d4-bb4b-571c73a19812\" x=\"0px\" y=\"0px\" viewbox=\"0 0 30.1 18.2\" style=\"enable-background:new 0 0 30.1 18.2;\" xml:space=\"preserve\"><title>arrow-icon-size3<\/title><path d=\"M29.8,8.5l-8.2-8.2C21.4,0.1,21.2,0,21,0s-0.5,0.1-0.6,0.3c-0.3,0.3-0.3,0.9,0,1.2l6.7,6.8H0.8l0,0C0.3,8.3-0.1,8.7,0,9.2  c0,0.5,0.4,0.9,0.9,0.8h26.2l-6.8,6.8l0,0c-0.3,0.3-0.3,0.9,0,1.2c0.2,0.1,0.4,0.2,0.6,0.2l0,0c0.3,0,0.5-0.1,0.6-0.3l8.3-8.2  C30.1,9.4,30.1,8.8,29.8,8.5z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-54811\" class=\"elementor-element elementor-element-6523b472 e-con-full e-flex e-con e-child\" data-id=\"6523b472\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdb7e5a elementor-widget elementor-widget-text-editor\" data-id=\"4cdb7e5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All jewellery is inherently sustainable.<\/p><p>Both metals and gemstones are too valuable to be destroyed. <\/p><p>At Leit\u00e3o &amp; Irm\u00e3o, all metals are reused and reintroduced into the production cycle, and gemstones are recovered and reused whenever possible.<\/p><p>Our goldsmiths\u2019 benches are designed in the traditional way \u2014 with a drawer beneath the workspace \u2014 to collect every fragment and residue, ensuring nothing goes to waste.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Onde s\\u00e3o fabricadas as pe\\u00e7as Leit\\u00e3o & Irm\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Que materiais s\\u00e3o utilizados nas joias Leit\\u00e3o & Irm\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"\\u00c9 poss\\u00edvel personalizar uma joia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Quanto tempo demora a produ\\u00e7\\u00e3o de uma joia personalizada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Posso encomendar pe\\u00e7as online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Como posso saber o tamanho correto de um anel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"\\u00c9 poss\\u00edvel reparar ou restaurar uma pe\\u00e7a antiga da Leit\\u00e3o & Irm\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"As pe\\u00e7as t\\u00eam certificado de autenticidade?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Quais s\\u00e3o os m\\u00e9todos de pagamento dispon\\u00edveis?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Como \\u00e9 feito o envio e a entrega das encomendas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Posso devolver ou trocar uma pe\\u00e7a?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"As pe\\u00e7as da Leit\\u00e3o & Irm\\u00e3o s\\u00e3o sustent\\u00e1veis?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Perguntas Frequentes Na Leit\u00e3o &amp; Irm\u00e3o, valorizamos a clareza em cada detalhe. Aqui encontra respostas \u00e0s perguntas mais frequentes sobre encomendas, prazos, personaliza\u00e7\u00e3o, ajustes, trocas e cuidados com as suas pe\u00e7as. Se n\u00e3o encontrar a informa\u00e7\u00e3o de que necessita, a nossa equipa ter\u00e1 todo o gosto em ajudar \u2014 fale connosco. Onde s\u00e3o fabricadas as [&hellip;]<\/p>","protected":false},"author":1,"featured_media":5575,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34604","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Perguntas Frequentes | Leit\u00e3o &amp; Irm\u00e3o<\/title>\n<meta name=\"description\" content=\"Nos Termos e Condi\u00e7\u00f5es encontra informa\u00e7\u00e3o sobre compras, trocas, devolu\u00e7\u00f5es, garantias e pol\u00edticas de privacidade.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.leitao-irmao.com\/en\/perguntas-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas Frequentes | Leit\u00e3o &amp; 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